In 1998, Golden Gate Print & Media Services began working with Cost Plus World Market’s store signage department. Impressed with our quality printing and timely work, this group quickly invited us to take on greater responsibilities. Soon, we were recommended to the marketing department. Today, both departments rely on us heavily for a wide variety of print services. As our clients’ satisfaction continuously increases, so does the scope of our work for Cost Plus.
“At any given time, Golden Gate Print & Media Services is juggling six or more printing projects for the Sign Production Department alone—with approximately 250,000 pieces for over 150 stores in 20 different markets. This requires a tremendous amount of communication and attention to detail. We typically talk to Golden Gate Print & Media Services at least three times a day.
Golden Gate Print & Media Services knows our business as well as we do. They always take the lead in making things happen, and consistently go the extra mile for us. I find them extremely personable and easy to work with. Everyone is always in the loop, and they’re happy to answer my questions and walk me through how things are done. This makes my job much easier.
Golden Gate Print & Media Services seems to make the impossible possible. No matter how tight the turn or how complicated the project; they get the job done right—usually ahead of schedule. We deal with many vendors, and this is the best customer service relationship I have. Golden Gate Print & Media Services is without a doubt the best production printer here in the Bay.”
Suzy's Zoo Greeting Cards
Golden Gate Print & Media Services produced the first run of greeting cards for Suzy’s Zoo when the company was founded in 1968. Since then, we’ve printed millions of cards and other stationery products as the business has grown into a multi-million dollar company. Currently, we run a volume of approximately eight million pieces per year, and continue to be the company’s primary print vendor.
“Golden Gate Print & Media Services has helped us maintain a high quality product and image in a very competitive marketplace. Don and his team are so intimate with the work we do—and so proactive and responsive—that they are almost an extension of our brain. They are magicians on the press, and we see them as an integral partner in the success of our business.
When Suzy’s Zoo relocated to San Diego, we tried several other print services because we thought that might be easier. It wasn’t. Not only is Golden Gate Print & Media Services faster, easier to work with and more affordable, but they have a much better understanding of how ink goes down, which papers to use and what is necessary to reproduce our images.
We really admire and appreciate Golden Gate Print & Media Services’s contemporary application of old-fashioned values. This team never gives up on quality. Not only do they do everything possible to maintain the fidelity of our art, but often they make it look better. Plus, price estimates and timing schedules are always met—and frequently improved upon.”